Client Centre
Access my e-key

VisAustralia Client Centre



Welcome to the VisAustralia Client Centre. Through the Client Centre you can log-in to the VisAustralia Migration Assessment Tool (VisA On-line) to review your VisA On-line results, book an interview with a VisAustralia lawyer, free-call VisAustralia to talk to one of our consultants, or make a secure on-line payment.

Access VisA On-line results

I have completed VisA On-line and want to access my results.

By logging in to Access my VisA On-line you can view your visa points test score, experiment with VisA On-line a second or third time to obtain different results, free call VisAustralia for a no-obligation discussion of your results, and book a Legal Consultation with a VisAustralia lawyer.

Book Legal Assessment

I want to book an interview with a VisAustralia migration agent to confirm my visa eligibility and identify my best visa strategy.

At VisAustralia your Legal Assesment is with a qualified migration agent or lawyer. This is qualitatively different to other migration agencies that employ local staff who may not be qualified agents.

Our migraton agents and lawyers are experts in their subject material and will give you competent, friendly, professional advice on how to make a successful application and move to Australia.

The Legal Assessment will be by video conference or by telephone through our free-call system.

Pay Client Invoice

I am a VisAustralia client and want to make a secure on-line payment for work done on my application.

Before starting work on your application we will enter a detailed professional agreement with you setting out our obligations and fees and the total cost of the visa process including government and other charges.

Payments to VisAustralia are made in instalments as work advances on your application. We believe this system is very fair, as if there is no progress there are no payments.

Contact Us

I want to speak to a real person about my visa possibilities or my application.

We are real people and we like to talk! Our offices in Canberra and Mexico City are open between the hours of 9.00am to 5.00pm Monday to Friday.

By using our free-call system you can have a no-obligation conversation with an experienced consultant in Australia who will answer your questions about the visa process.

If you are a VisAustralia client you can use our free-call system to speak to your personal VisAustralia case officer about any matter concerning your application or your move to Australia. 

You may also contact us by email, phone, visit one of our offices or review our FAQ’s

Upload Documents

I am a VisAustralia client and want to transfer heavy files to VisAustralia.

The Australian visa process is entirely document based and at no stage will you need to meet with an Australian Government official. For this reason the proper preparation of documents is incredibly important. 

Once you start work on your application you will need to provide many documents to VisAustralia. VisAustralia will explain exactly what is required and assist you organise and improve your documents. Our professional assistance will give your application the best chance of being successful. To facilitate our work you may send us your documents through our document up-load facility.